About Me
Understanding the work before changing the system.
When I look at a problem, I want to understand what happens before it, what happens after it, and who is affected when we change something. Fixing one part of a process doesn't help much if we just move the problem somewhere else.
I spent nine years at Amazon working in inventory systems, Transshipment and Vendor Returns, and product imaging. That work required understanding how things connected. When something couldn't be received into inventory, we had to research ownership, labeling, billing, and whatever else was keeping it from moving through the normal process.
In product imaging, I worked with people doing very different parts of the same workflow. I built tools for validation and productivity tracking, but the work started with understanding what people needed and where the existing process was falling short. The people doing the work knew things the numbers alone couldn't tell us.
In 2021, my department closed. Relocation wasn't an option for me, so I took the opportunity to return to school and build on the technical experience I already had. I began driving Uber full time to support myself while studying. I earned my associate degree in Software Development from Ivy Tech, graduating Magna Cum Laude. Uber's education benefit now covers my studies at Arizona State University, where I'm completing my bachelor's in Information Technology. I expect to graduate in December 2026, also with Magna Cum Laude honors.
I also started Able Software and Web, where I'm developing websites, software, and automation for small-business needs. For my current capstone, I lead a three-person team building a mock stock trading system. That means contributing code, but also working through requirements, coordinating assignments, reviewing changes, and making sure the pieces work together.
Business systems analysis brings together the parts of the work I enjoy most. I like researching a problem, talking with the people involved, and figuring out what a system needs to do. My technical background helps me understand how we can build it, and my operational experience helps me question whether it will actually work for the people using it.